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Volunteer Training
Training resources for your Christmas role.
Thank you so much for volunteering with Marmalade Trust!
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This page brings together all the training materials you’ll need for Christmas Cheer.
Please choose the role you’ve signed up for and work through the videos and documents provided, they’re essential to keeping our project members safe, supported, and feeling valued on Christmas Day.
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Doorstep Visit Volunteers​
Doorstep Visit Volunteers deliver a Christmas gift box and share a friendly doorstep chat with one or two project members on Christmas Day.
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Training Video
Your online training session, walking you through the role, safety steps, and what to expect on Christmas Day.​
Handbook
​A short guide covering everything you need to know before, during, and after your doorstep visit, including contact steps, safety, boundaries, and key information.
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Training Slides
The slide deck used in your training session, summarising the role, key responsibilities, and practical reminders.
Driver Volunteers
Driver Volunteers collect project members from home, drive them to their Christmas lunch venue, and take them safely home afterwards.
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Training Video
Your Driver Volunteer training session, covering pickup steps, mobility awareness, venue handovers, and lone working procedures.
Drive & Host Volunteers
Drive & Host Volunteers bring project members to the lunch venue and stay with them for the meal, helping them feel comfortable, included, and supported throughout the day.
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Training Video
Your combined driving and hosting session, explaining transport, conversation support, table hosting guidance, and end-of-day procedures.
Drive & Doorstep Volunteers
Drive & Doorstep Volunteers complete both tasks, delivering Christmas Day gift boxes and driving project members to their lunch venue.
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Training Video
Your combined training for both roles, explaining timing, safety, and how to complete both visits and driving smoothly on Christmas Day.
Training Slides
Covers driving responsibilities, doorstep visit guidance, safety, and all Christmas Day procedures.
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Venue Lead Volunteers
Venue Leads oversee the Christmas lunch at their assigned venue, support volunteers, coordinate timings, and handle check-ins and safety processes.
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Training Video
Your Venue Lead briefing with a walkthrough of responsibilities, venue processes, and how to support volunteers on the day.
Thank you again for being a part of Christmas Cheer.
Your time, warmth, and kindness make this day truly special for our project members.
If you have any questions at any point, please contact the Christmas team, we’re here to support you.
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