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Join our team. 

We’re dedicated to raising awareness of loneliness and helping people make new friendships. Join us!

Project Coordinator (Christmas) - Fixed term contract 

  • Duration: 5 October 2020 – 15 January 2021 (15 weeks)

  • Hours: 37.5 per week

  • Salary: £14 per hour

  • Location: Bristol (St Paul’s office) and home working

  • Responsible to: CEO


Job description and specification

Marmalade Trust is a small but highly ambitious charity that supports people who are experiencing loneliness to feel more connected. Since 2013 we have been providing Christmas Day events to those who would be alone in Bristol, South Glos. and North Somerset. Last year we held 10 volunteer-led events in pubs and local restaurants. Due to the COVID-19 pandemic we are not able to run events in the same way this year. We are in the process of formulating an alternative set of plans that will safely meet the needs of those who would be alone. This is likely to take the form of a series of smaller projects - all coordinated into an overall delivery (Christmas Cheer 2020) that delivers an enjoyable experience for our members (beneficiaries).


It is particularly important that we listen to our members, even more, this year to design and deliver projects that will support them to feel connected. As the Project Coordinator, you will be the day-to-day lead on ensuring the successful roll-out of our Christmas Cheer 2020 Project.

Your role

As the Marmalade Trust Christmas Cheer Project Manager, you will be the key member of the team responsible for the design and delivery of this important service. Working closely with the CEO and volunteer team, you will lead on the operational aspects of the project including, coordination of services, logistics, transport and administrative functions.

You will combine strong organisational skills with creativity and the ability to make things happen. An excellent communicator, you will be the first point of contact for Christmas cheer campaign; maintaining professionalism and good humour whilst working in a high-pressured environment – from home or the office base. This is a short-term contractor role and you will need to be available to work on 25th December 2020.

Main responsibilities/tasks

  • Be the first point of contact for everyone involved in the project. This will include our members, stakeholders, volunteers and commercial partners.

  • Work closely with Marmalade Trust’s CEO to ensure Christmas Day 2020 reflects the Trust’s overarching ambitions and objectives.

  • Engage with referral organisations to maximise support to lonely and isolated members during the Christmas period.

  • Interview (where necessary), recruit and manage a large volunteer network of over 100 volunteers.

  • Be highly skilled in using IT to plan and manage the delivery of the project(s)

  • Support in-house fundraising opportunities

  • Ensure that risks and issues in relation to the delivery of service(s) are recorded and escalated to CEO and appropriate mitigating controls and actions are put in place

  • Work closely with stakeholders, members and volunteers – ensuring effective and coordinated communication between groups

  • Ensure that all plans are in line and adhere with the latest UK Gov advice on Covid-19

  • Support efforts to raise funds, engaging with individuals/companies/partners specific to Christmas projects.

  • Support media requests across all broadcasts.

  • Evaluate and report on the outcomes of Christmas Cheer 2020.

  • The above list is not exhaustive and you may be required to undertake other tasks and responsibilities as requested by your line manager.

To be successful in this role you will have

  • Compassion and understanding of persons who are vulnerable and/or of an older age. You’ll be in contact with people affected by loneliness and social isolation therefore sensitivity, empathy and good interpersonal skills are required.

  • Great organisational skills and attention to detail, with previous project and/or event management experience, ideally in the charity sector or within the event industry.

  • Experience of fundraising and have skills to maximise opportunities throughout campaign

  • Excellent experience of scheduling with the ability to push projects along ensuring everything is kept on track.

  • An ability to plan and deliver projects on time, quality and budget.

  • Experience of line management and volunteer coordination

  • Excellent communication skills, both personally and in writing.

  • Proven experience of successfully leading or managing projects or services with a range of stakeholders.

  • Proven experience of IT proficiency and confidence working in multiple systems.

  • Ability to travel across Bristol to meet stakeholders if required (desirable)

What we offer in return

  • An opportunity to make a real and positive impact on our member’s lives. You will be helping to reduce loneliness at Christmas time, and we know from our work in this area that this is genuinely transformative – more so this year than ever.

  • A friendly and supportive charity culture in a creative, collaborative office space in St Pauls.

  • An option of home and flexible working.

Details of contract

  • This role will be offered on a self-employed, fixed-term contract.

  • The duration of the role is 15 weeks, from 5 October 2020 to 15 January 2021. This includes time post-campaign to evaluate and report on outcomes. The start date is open to negotiation but the successful candidate will ideally start as close to 5th October as possible.

  • Full time – 37.5 hours per week. £14 per hour.

  • You may occasionally be required to work in the evening e.g. to deliver online training with volunteers. It is also a requirement that you are available on Christmas Day to support the activities on the day.


How to apply

Please send a CV and cover letter telling us why you are suitable for the role to Please note, due to the large volume of applications, you will not be asked to interview if you do not include a covering letter explaining why you would like the role. Interviews will take place week beginning 28th September.

At Marmalade Trust, we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background. We also offer flexible working hours – please contact us if you would like more information.

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