Christmas Pine Tree


Christmas Cheer Venue Volunteer.

Become a Christmas Cheer Venue Volunteer and help ensure our festive events run smoothly by liaising with members about the menu choices, checking in members on the day and overseeing the festive lunch.

What is a Venue Volunteer?

As a Venue Volunteer, you will be the lead volunteer at a specific hosting venue.  Our Marmalade Trust Christmas Day events are held at  venues (i.e. pubs or restaurants) in Bristol, North Somerset, or South Gloucestershire. This year we anticipate holding Christmas Day events in up to 15 venues for 200 members and 100 volunteers. The role will involve liaising with members and the venue regarding menu choices, checking the risk mitigation measures are in place, collecting gift bags to drop off at the venue, checking in members and volunteers, making sure everyone is comfortable and taking plenty of photos and checking they are safely home. As you will be busy overseeing the event, this role does not involve sitting down to eat a Christmas meal.

Who are Marmalade members? 

Our Marmalade members vary in age and ability, but all experience social isolation and/or loneliness and would otherwise be on their own on Christmas Day. Some of our members may have been isolating at home and could be feeling quite concerned about engaging with people again, so they will require a friendly face and supportive and reassuring volunteers around them.

Role criteria 

To be a Venue Volunteer, you must: ​​​

  • Be over 18

  • Live in Bristol, North Somerset, or South Gloucestershire

  • Have access to your own transport to get to the event (car/ walk / cycle)

  • Be able to give two suitable references for a reference check (if a new volunteer)

  • Be able to complete an original photo ID check (for new volunteers)

  • Be able to attend a brief online session outlining your role and answering any questions you might have

  • Be able to be at the venue before the members and other volunteers arrive, and stay until everyone has left by 3pm.

Please note, this role will need you to:

  • Be friendly and approachable - ensuring members and other volunteers feel comfortable throughout the day.

  • Be a good listener and communicator - to effectively liaise with and support our members, volunteers, and the venue.

  • Have an understanding of loneliness and the effect this can have on someone (i.e. loss of confidence in new social situations).

Commitment required


October 2022

  • Attend a brief online/in-person session to give you information on your role. This will also give you an opportunity to meet other volunteers.

  • Receive confirmation on which venue you have been allocated.

  • Call members to introduce yourself and ask for their menu choices, reporting these to the Event Coordinator using a spreadsheet.

What we offer

  • You will make a difference to the lives of older people in Bristol, North Somerset, and South Gloucestershire

  • You will be part of an event which is often a catalyst for change for many of our members to reconnect with their communities 

  • You will develop new skills 

  • You will be a valued part of our Marmalade family.


Volunteers and members safety are of paramount importance to us. To mitigate the risk of COVID-19, all event volunteers are asked to follow our guidance found here.

How to apply 

If you meet the essential criteria above and would like to volunteer with us, please complete the volunteer application form by 15 October 2022.





If you have any queries about the role please contact our Volunteer Coordinator, Helen Ker-Bridges, on the email or phone number below.

Email: | Phone: ​07942 359343


Once your application has been received, we will aim to contact you within 10 days to confirm availability and discuss your role. Your patience is appreciated as we are a small team.

Become a Marmalade Companion

Interested in doing EVEN more… we would love for you to consider becoming one of our Marmalade Companion Volunteers in January/February 2023, giving a weekly call to members over a 15 to 20-week period with the aim of supporting each person to make new connections and find social activity in their local community.